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FAQ

What Are Sprinkles Wax Melts? 

Pink Zebra’s Sprinkles fragrance wax melts are a fun and eco-friendly way to transform your home with delightful scents. Each carton or jar is filled with tiny, scented wax melts crafted from a high-quality Soft Soy blend enhanced with natural oils. Made with only IFRA-certified ingredients, our Sprinkles are alcohol- and paraben-free, ensuring they’re safe and clean for your home. Proudly made in the USA, Pink Zebra wax melts offer maximum fragrance, burn cleaner than candles, and include antioxidants and UV inhibitors for an optimal scent experience.

What is Soft Soy?

At Pink Zebra, our on-site lab has developed Soft Soy, a proprietary blend of eco-friendly soy wax and reliable food-grade paraffin wax, creating an optimal fragrancing experience. Compared to traditional waxes, Soft Soy captures fragrance oils immediately, is renewable and sustainable, and is made from local soybean farms right here in the USA. This blend is cleaner burning, non-toxic, and gluten-free, and headache-friendly. 

How Are Sprinkles Fragranced?

Our expert perfumers blend natural and manmade ingredients responsibly, ensuring a wide variety of fragrance options. We use 100% IFRA safety-certified ingredients and prioritize fair trade practices, avoiding natural ingredients where overharvesting could cause harm. This mindful approach ensures our fragrances are both delightful and sustainable. 

Are There Dyes in Sprinkles?

Color is key to the Sprinkles experience. We use eco-friendly, responsible dyes that meet the highest industry standards for prolonged skin contact. This ensures that our dyes are safe, non-toxic, and add to the visual charm of our fragrances. 

How Do I Use Sprinkles Wax Melts?

Using Sprinkles wax melts is easy and enjoyable! Simply melt them in a Pink Zebra-approved warmer, specifically designed for our fragrance wax melts. Choose from our stylish Simmer Pot warmers and Simmering Light warmers, each adding unique character to your space. To get started, pour Sprinkles into the warmer dish—three capfuls for jars or three scoops for cartons. Flip the switch on the warmer’s cord to start melting the fragrance wax. For the best experience, change out your Sprinkles every three days. Turn off your warmer, let the wax cool, then place the dish in the freezer for 10-15 minutes. The wax will pop right out—EZPZ home fragrance!

Are Your Diffuser Oils All Natural?

You can embrace mindful living with Pink Zebra’s eco-friendly diffuser oils, crafted with natural oils where sustainable and avoiding them where overharvesting causes harm. Our premium, kid- and pet-safe oils are perfect for all Pink Zebra Diffusers, offering a wide range of fragrances. Pink Zebra Diffuser Oils are safe for the environment with bottles and caps that are recyclable and designed with a sturdy, leak-proof, pharmaceutical-grade seal. The oils are ozone-safe and have low VOC levels, ensuring an eco-friendly choice for your home. 

Are Your Fragrance Products Safe For My Family?

At Pink Zebra, your family's safety is our top priority – pets included! We're dedicated to delivering high-quality, sustainable products you can trust. Enjoy our clean, non-toxic fragrances with complete peace of mind. Every Pink Zebra product is cruelty-free and free from sulfates, parabens, phosphates, phthalates, and silicones. Pink Zebra complies with leading global Associations and Government agencies to ensure ingredient and materials safety and responsibility. You can be confident in the purity and safety of our thoughtfully crafted fragrance products.

What is an Air Care+ Fragrance?

The Air Care+ Odor Neutralizing Collection eliminates unwanted odors with unique, pet- and kid-friendly ingredients. Available as a spray, in wax melts, and diffuser oils, Air Care+ fragrances neutralize smells like smoke, pet, and kitchen odors at a molecular level.

Are Your Room Sprays Eco-Friendly?

Manufactured in the USA with recyclable packaging, our non-aerosol spray is VOC 2013 compliant and safe for the ozone layer, featuring an EZPZ lock to prevent leakage. We use a unique BOV (Bag-On-Valve) technology to provide a spray that uses no hydrocarbon propellants.

What is ScentFlirt?

ScentFlirt is more than just a subscription membership it's a fragrant adventure delivered to your door every month! Each curated box is packed with delightful scents for your home, body, and on-the-go moments. Every month brings a new surprise, featuring sneak peeks of upcoming releases or exclusive products just for our members. Enjoy over 100 hours of aromatic bliss with every delivery. Plus, as a ScentFlirt member, you'll unlock exclusive shopping access and earn a 5% loyalty discount on all regular-priced fragrance products after just six consecutive months. Dive into a world of scent-filled fun with ScentFlirt! 

How Long Do I Have to Exchange Or Return My Pink Zebra Products? 

We want you to love every Pink Zebra product you try. If something doesn't quite hit the mark or stops working, don't worry! You have 45 days from the original ship date to exchange or return it. Your satisfaction is our priority, so feel free to swap for something that better suits your style and senses. 

How Much Will My Shipping Be?

Orders shipped to a location within the contiguous U.S.: 

For regular and party orders $60 and higher, shipping is FREE. 

For regular and party orders under $60, shipping is $10. 

Continental 2 Day Shipping is: $15 or 25% of Retail whichever is greater. 

For ScentFlirt Members’ monthly subscription boxes, shipping is $4. 

For Consultant Kits, shipping is $22. 

Orders shipped to Alaska, Hawaii, PR & US Virgin Islands: 

For regular and party orders from $0 - $49.99, shipping is $10. 

For regular and party orders from $50 - $199.99, shipping is 20%.  

For regular and party orders $200 & over, shipping is 10%. 

For ScentFlirt Members monthly subscription boxes, shipping is $8. 

For Consultant Kits, shipping is $32. 

Orders shipped to Canada (with the exception of Quebec): 

For all regular and party orders, shipping is $15 or 10% of retail, whichever is greater. 

Canada Economy 3-4 Day shipping is: Up to $200 = $40 $201 - $399 = 20% $400 & above = 10% 

For ScentFlirt Members monthly subscription boxes, shipping is $8. 

For Consultant Kits, shipping is $28.